• 12/2002-present     Associate Professor, Department of Management Science and Engineering, School of Economics and Management (SEM), Tsinghua University, Beijing

• 7/1999-12/2002      Assistant Professor, SEM, Tsinghua University, Beijing

• 1/2013-6/2013        Visiting Fellow, Sloan School of Management, Massachusetts Institute of Technology (MIT), USA

• 1/2003-7/2003        Visiting Fellow, Sloan School of Management, Massachusetts Institute of Technology (MIT), USA

• 11/2002                  Research Associate, Department of Industrial Engineering & Engineering Management, Hong Kong University of Science and Technology, Hong Kong

• 9/2014-7/2016       Academic director, 2014 GMBA program

• 9/2001-7/2005       Director, Undergraduate Program for Information System and Information Management, SEM, Tsinghua University

• 8/2000-8/2001       Director, MBA Program for State Power Company, SEM, Tsinghua University

• 4/1994-9/1996       Assistant Professor, Dept. of System Engineering, School of Management, Beijing University of Science and Technology

Data, Models, and Decisions, Quality Management, Quality Management in the Internet Age, Decision Technology for Managers

Strategy Decision and Change Management, Service Operation Management, Decision Science, Statistical Data Mining and Knowledge Discovery, Quality Engineering, and Total Quality Management

Journal Articles

1. Jing SUN, "Quality first: profit or loss", Tsinghua management review, 2018, 6(11): 88-93.

2. Jian LOU, Jing SUN and Wen ZHU. Statistical Diagnosis of Autocorrelated Process, Asian Journal on Quality, 2013, 14(1): 31-40.

3. Jing Sun, "The future of Quality and safety for Chinese Food", China Quality, No.1, 2013

4. Jing Sun, "International standardization on Six Sigma and realization", China Quality, No.6, 2012

5. Jing Sun, Shengxian Wang and Zhihui Fu, "Process capability analysis and estimation scheme for autocorrelated data", Journal of System Science and System Engineering, Vol.19, 2010, No.1, pp.105-127

6. Young T. Park, Sun J., "Optimum ordering policy for preventive age replacement", Journal of Systems Science and System Engineering, 3, pp. 283-291, 2009

7. Yang M. & Sun J., "A VAR Control Scheme for Multivariate Auto-correlated Observations", Application of Statistics and Management, Vol.27, No.2, pp.298-303, 2008

8. Sun J. & Yang M., "Residual-based T2 Control Chart for Monitoring Multivariate Auto-correlated Processes", Journal of Tsinghua University, Vol. 47, No. 12, pp. 2184-2187, 2007

9. Du F., Tang X. & Sun J., "Run Length Distribution Analysis and Case Study for MEWMA", Journal of China Mechanical Engineering, Vol. 18, No. 7, pp.820-824, 2007

10. Du F., Sun J. & Tang X., "Run Length Analysis for Multivariate Cumulative Sum Control Chart based on Markov Chains", Journal of Tsinghua University, Vol. 47, No. 2, pp.169-172, 2007

11. Wang S. & Sun J., "Comparison of Process Capability Index and Process Performance Index based on Individual Observations", Journal of Tsinghua university, Vol.46, No.12, pp.2049-2052, 2006

12. Yang M. & Sun J., "the application of residual-based T2 chart for bivariate auto-correlated processes", Quality science and quality of economic, 2006

13. Park Y. & Sun J., "Ordering Policy for Planned Maintenance with Salvage Value", Asian Journal on Quality, Vol.7, No.3, pp.15-23, 2006

14. Yang M. & Sun J., "Residual-based T2 Control Chart for Bivariate Auto-correlated Process", Journal of Tsinghua university, Vol.46, No.3, pp.403-406, 2006

15. Du F., Tang X. & Sun J., "ARL Computation and Parameters Optimization for MEWMA Control Chart based on the Markov Chain", Journal of Beijing University of Aeronautics and Astronautics, Vol. 32, No. 8, pp.974-978, 2006

Books

1. Jing Sun, "Quality Management (4th Edition)", Higher Education Press, 2018

2. Jing Sun, Six Sigma yellow belt Handbook, China social press, 2018

3. Yan Zhu, Xiaoming Zheng, Jing Sun, "BNBM Cases", Tsinghua University Press, 2018

4. 2013, Process capability analysis(in Chinese), Beijing: Tsinghua Press

5. 2011, Quality Management(in Chinese), Beijing: High-education press

6. 2007, Six Sigma for CEO: How to Make Breakthrough Happen(in Chinese), Beijing: Tsinghua University Press

7. 2006, Total Quality Management(in Chinese), Beijing: Chinese Science and Technology Press

Conference Papers/Presentations

1. Jing Sun, Arthur Yeh, "On Quality Control of Mixed Quality Variables: Some thoughts and ideas", 2018 IISA International Conference on Statistics, May 19 2018, University of Florida, 2018

2. Xuefeng PENG and Jing SUN. The tradeoff between signaling unobservable product quality and investing spares inventory, Proceeding of The 14th Korea-China Quality Symposium, 8, 2015

3. Wen ZHU and Jing SUN. Research on the hospital policy under trade-off between service speed and service quality, Proceeding of The 13th Korea-China Quality Symposium, 7, 2014

4. Sun J. and Zuo X., MEWMA control scheme based on BP algorithm for multivariate autocorrelated processes, Proceeding of The 12th Korea-China Quality Symposium, 8, 2013

5. Liu X., Sun J. and Zhu W., Study On The Relationship Between Hospital Service Quality And Patient Satisfaction, INFORMS 2013, 10, 2013

6. Sun J., Multivariate Statistical Process Diagnosis and Case Study, Proceeding of The 10th Korea-China Quality Symposium, 8, 2011

7. Sun J., "The effect of auto-correlated data on Process capability index Cpm based on AR(1) model", Proceeding of the 2009 International Conference on Management and Service Science , 4, 2009

8. Sun J., "Comparison of process capability indices and process performance indices", Proceeding of The 8th Korea-China Quality Symposium , 2009

9. Sun J., "The effect of auto-correlated data on Process capability index Cpk based on AR(1) model", Proceeding of Computing, Communications and Control Technologies:CCCT2009 , 2009

10. Sun J., "The application of SQC in China Manufacturing Industry and its Key Factors", 7th Korea-China Quality Symposium, China, July 2008

11. Sun J., Yang M., "Performance of residual-based T2 control chart for monitoring multivariate auto-correlated processes", 6th Korea-China Quality Symposium, Kyunju, Korea, August 2007

12. Sun J. & Wang Z., "Contrast Analysis of AACSB Accreditation Standards and Education Criteria for Performance Excellence". ICSSSM07 (The Forth International Conference on Service System and Service Management ), Chengdu, China, June 2007

13. Sun J. & Wang Z., "Revelation of AACSB accreditation to creation of world class business school", International Conference on Service System and Service Management, Shanghai, 2006

14. Wang Z. & Sun J., "application of DMAIC on service improvement of bank counter", international conference of service system and service management, 2006

15. "Application of DMAIC on service improvement of bank counter", International conference on service systems and service management, Troyes, France, Oct. 2006.

16. "The Application of residual-based T2 chart for bivariate auto-correlated processes", Quality science and quality economy, Proceedings of the Sino-Korea Bilateral symposium on Quality, Chengdu, China, July 2006.

Technical Report

1. Sun Jing, 2015, "KPIs methodology and institution for the industrialization based on IT", Technical Report, Tsinghua University

2. Sun Jing, 2008, "Survey on Quality Management for Beijing Contemporary Manufacturing", Technical Report, Tsinghua University

3. Sun Jing, 2008, "A Study of High Education Quality based on Excellence to Performance", Technical Report, Tsinghua University

Cases

1. Jing SUN, "Case: Beijing Daxing International Airport: Transcend the 'impossible' and create a new 'miracle'", Tsinghua University China Business Administration Case Center, 2020

2. Jing Sun, "Case: Study on Management of BNBM", Tsinghua University China Business Administration Case Center, 2017

Professional Societies/Activities

• 2017 till now, Convener of ISO/TC69/SC7/WG2

• 2008-2016, Chair of ISO/TC69/SC7

• 2004 till now, Professional member of Six Sigma Technology Committee, China

• 2001 till now, Member of China Quality Association

• 2005 till now, Member of National Technical Committee for Standardization of Application of Statistical Methods, China

Activities with Industries

• HEXAGON Metrology (Qingdao) Company Limited

• Baisha Group Co.

• Sanjiang Group Co.

• Legend Holdings

• Beijing Jipu Company

• SAE Magnetics Ltd.

• Kunming Cellulose Fibers Co.

• 2014, ISO/TR 12888:2011 Selected illustrations of gauge repeatability and reproducibility studies & ISO/TR 14468:2010 Selected illustrations of attribute agreement analysis, Award Class II of the Innovation on ISO standard, Beijing

• 2012, Report: the quality of higher education based on performance excellence, Award Class II of the sixth prize for outstanding achievements of educational research, Beijing

• 2009，Book：Effective control for Near Zero-Nonconformity Process, Award Class III of High Education, Beijing

• 2005, Project: Quality Control for Near Zero-Nonconformity Process, Award Class III of Technology and Science, Beijing

• 2004, selected into Support Program of New Century Talented Persons, Ministry of Education, China.

• 2004, Award Class III, Teaching Award at Fourth Contest of Young Teachers ( Literature and History) at Institutions of Higher Education, Beijing

• 2002, Book: Quality Control for the Near Zero-Nonconformity Process, Seventh Award of Outstanding Achievement in Philosophy and Social Sciences Class II, Beijing

• 2001, Textbook: Modern Quality Management(co-author), Education Award Class I (Beijing) and National Education Award of Higher Education Class II (China)

• 2000, Standard: Shewhart Control Chart (GB/T4091-2001), Standard Development and Revision Award Class I, China National Institute of Standardization.