【Speaker 】 Zhi-Jun Chen, Assistant Professor, Shanghai University of Finance and Economics

【Title】When Does a Servant Leader Fuel the Service Fire?

A Multilevel Model of Servant Leadership, Individual Motivational States, Group Competition

Climate, and Customer Service Performance

【Time】 13:30-15:00 Oct 15, 2012 Monday

【Venue】 Room 301 Shunde building

【Language】Chinese/English

【Organizer】Department of HR & OB