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Serving the customers, the organization, or both?

2012-05-22 00:00
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【Speaker 】Joel Evans, SKK Graduate School of Business,

Sungkyunkwan University

【Topic】 Serving the customers, the organization, or both?

A Understanding service providers' dual identities in the context of an organization's customer-directed fairness

【Time】 13:30-15:30 May 22, 2012 Tuesday

【Venue】 Room 501, Weilun Building, Tsinghua SEM

【Language】 English

【Organizer】 Department of HR & OB

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